Anonymous

All Access Tickets Blake Shelton Concert Ticket Review

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Total scam, sold us tickets totaling $1,000 for the Blake Shelton concert in Sacramento. Wife and I showed up to the concert to find out the tickets had already been used by someone else. They oversell concerts.
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Reason of review:
Pricing issue
Anonymous

Price Gouging

Wish we had been more aware of what this service is when purchasing tickets online. And I wish we had seen the negative reviews because they echo our experience to a tee. Unfortunately and unwittingly we purchased what should have been $30 tickets for a symphony through All Access Tickets for 8x the cost. It wasn't clear what website we had entered to get tickets and thought they must be exclusive tickets at that price. Not so... AAT just charges exorbitant prices. And of course their terms conditions are basically "you're *** and screwed out of your money". And yes, we fee ***. So... don't be duped and take a lesson from us. Do not use this service it's a "rip off" !!
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Reason of review:
Pricing issue
1 comment
Guest

This customer purchased from a marketplace and not All Access Tickets. If they would have read the top of the website or the first line of the terms and conditions they agreed upon they would have known they were not at the box office.

Advice to customer. Please read line #1 of the terms before you agree

Anonymous

Misrepresentation

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I purchased two tickets from a website claiming to be the Ahmanson Theater Box Office, but it was actually All Access Tickets. When purchasing the tickets they said they were Orchestra Pit. I selected Will Call for delivery. Shortly afterwards I received a phone call saying they would have to Fed Ex them. I thought that it sounded strange and the guy said, that they weren't the box office that they were All Access Tickets. I got home and looked them up and was like oh god what have I gotten myself into. I called them back and said delivery was not as I originally agreed to and I wanted a refund. They said no. I called my husband who is a lawyer and began a 6 month battle to get my money back. NEVER buy anything from these people.
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Reason of review:
Not as described/ advertised
Anonymous

All Access Tickets Brian Setzer Concert Ticket Review

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I ORDERED TICKETS THROUGH TICKETMASTERS.COM. TICKETS CAME FROM ALL ACCESS TICKETS. TICKETS WERE 69.50 I WAS CHARGED 600.00 FOR 2 TICKETS TO BRIAN SETZER. THEY REFUSE TO MAKE IT RIGHT. BUYERS NEWARE. DON'T LET THIS HAPPEN TO YOU. READ THE REVIEWS, THIS IS HAPPENING TO A LOT OF PEOPLE. NEVER AGAIN. BEWARE!!!!!!
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Reason of review:
Pricing issue
Anonymous
map-marker Newmarket, New Hampshire

Buyer Beware!

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All Access Tickets - Buyer Beware!
I purchased three tickets for Guys & Dolls in Boston on March 26th for the April 16th show. At the show, I realized that tickets were available online for the show I was seeing for $20. After the show, I checked the box office to find out what the most expensive ticket available was for the show I had just seen- $20. All Access Tickets charged me $266 each, plus a service fee of $13.30 each, plus a delivery fee of $15 even though they emailed the tickets to me. Three people to see Guys & Dolls was over $930 for a show that should have cost $60. This place is a scam. Buyer beware.
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Loss:
$873
Cons:
  • Scam
  • Lack of customer service
  • Still waiting for refund
Reason of review:
Pricing issue

Preferred solution: Price reduction

Anonymous

DISHONEST - BEWARE!

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I called to purchase tickets for GnR. They claimed they sold me tickets to GnR.

They actually sold me tickets to Hollywood Roses (what??) and refused to remedy their error. Or was it an error...? Knowing what I know now I would say they did it knowingly.

When I called to dispute the issue, they LIED and said they "checked the sales tape" and claimed they told me during the sale that they were selling my tickets to a tribute band instead.

A tribute band that has a going rate of $20.00 per ticket though they sold them to me for $250.00 each! Not only did I dispute the charge with by bank but I have taken steps to report them to the Better Business Bureau. Not only do they lack ethics but they are conducting business in an illegal manner. STEER CLEAR.

These guys are bad news.

They will hustle you and whatever it is you are buying you will be able to get cheaper somewhere else. Do your homework and DO NOT BE TEMPTED BY THIS COMPANY

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Loss:
$445
Cons:
  • Story kept changing
  • It did not deliver tickets i purchased
  • Lack of customer service
Reason of review:
All of the above

Preferred solution: Full refund

Anonymous
map-marker Bullhead City, Arizona

Stay far away- crooks

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I bought tickets for kid rock and these people charge 300.00 per ticket mark up and 105.00 per ticket service fee, I received 110.00 tickets, these people plus ticketnetwork are crooks , do your self a favor stay away. I called and they said that's what the tickets are worth, but I should have just drove over to the concert hall and paid the 110.00 per ticket, would have save me the shame I just felt along with the major screwing I got
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Reason of review:
Pricing issue
Anonymous
map-marker Mooresville, North Carolina

All Access Tickets Rupauls Drag Race Show Ticket Review

Terrible service. Sold me tix for $199 a piece when in reality the seats I hot were $37.50 each. They never notified me that the shows date got changed. Drove 3 hours to show paid for hotel only to find out the shows date was changed. All access tix wouldnt refind money. Horrible experience.
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Reason of review:
Pricing issue
Anonymous
map-marker Norwalk, California

Outstanding Experience

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I ordered tickets through ticket liquidator and ended up ordering some tickets from all access tickets. I have to say seeing the reviews when i googled their name scared me so I called to see what the deal was. To my surprise, the guys at all access were friendly and extremely helpful... I had never been to a show at the staples center. Josh was very attentive and patient with me as he scoured several markets to find me the best bang for my buck. I ended up loving the seats and have been shopping from All Access Tickets. When it comes to great customer service. Josh Greenly is your man.
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Pros:
  • That they showed personal care and concern
Reason of review:
Good customer service
Anonymous
map-marker Alexandria, Virginia

All Access Tickets Show Tickets Review

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Nait and switch. Received tix for wrong show. Immediately contacted seller who was closed for the first 48 hours. No vm either. Eventually had a manager call me and tell me I was screwed and to just bend over because they weren't giving me sh/^ and to just take the tix and go to the show.
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Murfreesboro, Tennessee

NO CANCELLATIONS!!

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I searched tickets for a theater show on my phone and was directed to what I THOUGHT was the vendor site. I entered all the info into my phone to make the purchase and then decided not to because it was outrageous. My son picked up the phone and pushed enough buttons to confirm (he's 5). I immediately called to cancel. I am now $514.80 in debt for tickets that may or may not exist! I called customer service and spoke to (what I assume) is the owner, Josh. He was extremely rude and chuckled when I started to cry as I explained what happened. After he explained several times that there was no way for me to get a cancellation/refund, he then started stumbling on why I did not have a confirmation for tickets. I have a confirmation that I PURCHASED tickets, but until I go the show and ask for them at will call, there is no way for me to know if I have seats. There are no rows/seats tied to the purchase (which I'm sure they took my money, bought the tickets through the vendor for 1/3 of the price, and will put them at will call). There is also no way for me to call the venue box office to speak to them about my will call order as they do not know it exists! Whatever you do...DO NOT BUY TICKETS THROUGH THIS VENDOR. IT IS A SCAM!!!!!!!!!! I am going to have to dispute this through my credit card company, and then they may or may not remove the charge.
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Loss:
$515
Cons:
  • Still waiting for refund
  • Scam
  • No tickets provided
Reason of review:
Poor customer service

Preferred solution: Full refund

Lashana Jfr
map-marker Beverly Hills, California

Terribly ripped off!

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I bought two front row concert tickets for 606 dollars from All Access Tickets. They charged me 175 in "service" fees and fedexed me tix. Arrived at venue and found out the tickets they'd sold me (via confirmation note on the website) did not exist. The tickets they sent me were 30 dollars a piece. Now I see from the Internet that many have similarly complained. I am a journalist married to a California lawyer. Hoping we can resolve this without going to court. The company says it "assures me" there was no mistake, but it took my money. The phone number it gave me leads to a half hour or more of audio ads, no way to talk to a human. Its messages to me have been in text. Is this a scam company? You judge, but please go to any dealings with this company after researching it online. Many complaints exist. Wish I had done this ...
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Loss:
$750
Cons:
  • It did not deliver tickets i purchased
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous
map-marker Walpole, Massachusetts

Price Gouging Show Tickets

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My son recently purchased show tickets for me from All Access Tickets. He googled the venue and thought he was buying the tickets directly from the venue. He told me the price of the tickets which were extremely expensive but since I really wanted to go to the show and it was going to be in our area, I told him to go ahead and buy them. I was then listening to the radio show that was going to be doing the show and they were saying that their tickets were going on line for $180+. They said don't pay that for them because they are scalping. We then looked on their web site and the actual price was $34 per ticket and we paid $250 per ticket. I called the company along with my credit card company asking how they could price gouge like that and their response was "well if people really want to go bad enough, they'll pay". Be very careful when googling for information and never buy from a third party. They told me all sales are final. It was an expensive lesson but I will be sure never to use All Access Tickets again.
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Reason of review:
Pricing issue

Preferred solution: Price reduction

Anonymous
map-marker Canton, Massachusetts

This is scam - I'll never fall for this again

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I bought tickets for a concert through a third party with supposedly assigned seating that were more than $200 a piece and as soon as I paid, a representative from All Access Tickets called me to informed me that the venue changed the terms to General Admission. They twisted my words of surprise as an acceptance of the new term. I called the venue and it turned out that the tickets were GA from the beginning costing only $32 each?!? I'd like to warn everybody about their machinations. I'll never fall for this scheme again.
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Loss:
$467
Cons:
  • Scam
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Meredith Gvz
map-marker Hobbs, New Mexico

WORST experience and customer service I have ever recieved

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Originally paid 602.50 for tickets to a concert. Was mailed a letter stating they could not honor my seats and would I accept a (refund) of 100 and new seats. I gladly accepted as I still wanted good seats...well the event was cancelled and rescheduled. I called regarding my tickets was given a mass run around and finally told to appear a hour early and given a emergency # in the event I had (trouble). it was canceled again..now I want a refund. They cant give a refund. They paid 140.50 for my seats leaving a balance of 362.00. I would Not recommend them for ANY event. I went directly to Willie Nelsons page when I ordered these tickets..trying to avoid future problems. This company lacks GREATLY in customer service
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Loss:
$503
Cons:
  • It did not deliver tickets i purchased
  • Story kept changing
  • Lack of customer service
Reason of review:
Poor customer service

Preferred solution: Full refund